About the author

Author, Entrepreneur, Speaker, Trainer and Nurse Valeria Costinar is an excellent quality care specialist working with small to big size companies to improve their quality of services and processes.

Valeria has a University Degree in Business Administration and Nursing and Master Degree in Marketing Online. In UK she completed NVQ5 Management and Leadership in Health Care and Social Services.

Valeria arrived in UK on 2013 and became proficient in the UK health and social care system. Since then, Valeria has been involved with helping nursing homes and care staff to deliver quality care respecting the national framework and CQC standards. She held different position starting as a staff nurse on the floor, Unit Manager, Clinical Manager etc. Her mission now is to share her experience by writing this book to help other nurses coming in UK to overcome the obstacles at the beginning in this career.